How Do You Find Your Auto Repair Shop?

When looking for an auto repair shop, there are a few things to consider. But our biggest piece of advice is: find the perfect repair shop before you need it! It’s an important decision and you don’t want to make it under pressure. For most people the consideration doesn’t come until you’re on the side of the road calling your insurance company. Well we’re here to outline how to find a quality auto repair shop and what to look for. We hope that you’ll consider us.

1. Ask for Recommendations

Friends and Family: Start by asking friends, family, and coworkers for recommendations. They can provide insights based on their experiences.
Online Reviews: Check online review sites like Google, Yelp, and Facebook for customer feedback and ratings.

2. Look for Certifications

ASE Certification: Look for shops with technicians certified by the National Institute for Automotive Service Excellence (ASE).
AAA Approved: Consider shops that are AAA-approved, as they meet strict standards for quality and reliability.

3. Check for Professional Affiliations

Memberships: Look for shops that are members of professional organizations such as the Automotive Service Association (ASA).
Manufacturer Certifications: If you have a specific make of car, check if the shop has certifications from the car manufacturer.

4. Evaluate Experience and Reputation

Years in Business: A shop with a long history often indicates stability and trustworthiness.
Specializations: Some shops specialize in certain types of repairs or makes and models. Choose a shop experienced with your vehicle type.

5. Visit the Shop

Cleanliness and Organization: A clean, organized shop is often a sign of professionalism.
Customer Service: Observe the staff’s attitude and willingness to answer questions. Good customer service is key to a positive experience.

6. Compare Prices

Get Multiple Quotes: Obtain estimates from several shops for the same repair to compare prices.
Understand Costs: Be wary of significantly lower prices, which might indicate the use of subpar parts or rushed labor.

7. Check for Warranties

Parts and Labor Warranty: A reputable shop will offer warranties on their parts and labor. Make sure to understand the terms and duration of the warranty.

8. Research the Shop’s History

BBB Rating: Check the Better Business Bureau (BBB) for any complaints against the shop and to see its rating.
State Consumer Protection Agency: Look for any records of complaints or issues with the shop.

9. Ask Questions

Technician Qualifications: Ask about the qualifications and training of the technicians.
Diagnostic Fees: Clarify if there are fees for diagnostic tests and whether they are applied to the cost of repairs.

10. Start with a Small Job

Test the Waters: Start with a small, routine service like an oil change to evaluate the shop’s service and reliability before entrusting them with major repairs.

Conclusion

Finding a good auto repair shop takes a bit of research and effort, but it is worth it to ensure your vehicle is in good hands. By following these tips, you can make an informed decision and build a long-term relationship with a trustworthy and skilled auto repair shop.

There are also other ways that you can narrow down your search. Finally, remember to look for ASE certifications. Technicians are required to pass at least one specialty exam and fulfill two years of work experience to become ASE-certified. If they pass a range of exams, they earn Master Technician status. So, take a peek! What’s the harm. Repair shops expect this sort of thing. You won’t hurt their feelings by asking a few questions. Do the research and take your time choosing your auto repair shop. Because when you really need them, you’ll be happy you took the time.

Finding your Auto Repair Shop